I usually do not rate things with a perfect score, but I can't think of anything that I was not happy with. After the June hail storm we were bombarded with roofing companies coming to our house. My husband and I did our research and we decided to call Red Diamond Roofing to come and look at our roof. We had already had our insurance adjuster come and give us the insurance estimate of damages. When Mark Lewis came to look at our roof and gutters he helped us get better quality shingles than we had, and put larger downspouts to prevent a problem we had with our previous gutters. We felt like he really put us, the customers, first. He also recommended some contractors for repairs that they did not do. Our roof was replaced about 1 month after the hail storm. We were the first ones on our street to get it replaced. They completed the work in only 2 days and did a great job cleaning up our yard. Six months later we are very happy with the quality of the shingles, and it looks great! We were extremely happy with our experience with Red Diamond Roofing.